Full Job Description
A Room Attendant with La Quinta Inn & Suites by Wyndham Bakersfield North is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the BW hotel standards and culture at all times.
- Guest room Cleaning and Sanitizing (80%): Thoroughly clean and restock assigned guest rooms. This includes completing all pre-clean duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set up. Performing cleaning duties such as vacuuming, dusting, mopping, changing linens, removing trash and dirty linens. This position is also responsible for keeping all hallways, public areas and closets neat and clean; preparing the housekeeping cleaning cart for the next day’s use, and reporting any guest borrowed items to the housekeeping supervisor. Provide guest items to manager or supervisor and record to lost and found at the end of shift.
Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.
- Guest Relations (10%): Interact and acknowledge guests. Identify issues and resolve problems. Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests.
- Other (10%): Communicate effectively with all hotel staff to ensure smooth delivery of services. Other duties as assigned.
JOB REQUIREMENTS
- Proof of eligibility to work in the United States
- Reliable transportation to and from work
- Ability to work a flexible schedule including evening, weekends and holidays
- Reliable and consistent attendance
PHYSICAL REQUIREMENTS
- Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
- Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
- Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
- While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
- Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to all terms and conditions of employment. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Job Types: Full-time, Part-time
Salary: From $15.50 per hour
Job Types: Full-time, Part-time
Pay: $16.00 - $16.50 per hour
Benefits:
- Flexible schedule
- Paid time off
Shift:
Work Location: In person