Summary: Provide case management services to assigned clients transitioning from emergency shelter into their own housing. Case management includes initial and ongoing assessment with regular follow up and referrals/linkages to community-based services. Perform home visits. Provide coordinated housing search of private market rate housing as well as various subsidized housing programs. Develop and maintain relationships with outside landlords and community providers to assist in the identification of affordable housing options for families. The target population is families leaving/transitioning out of shelter. As stabilization caseloads vary, the Stabilization Case Manager may work as a Housing Search Specialist as determined by Division Director.
Why Work for SMOC?
- Work/life balance and a 35-hour work week.
- Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
- Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment.
- Two Comprehensive Medical Plans with HRA Employer cost-sharing and 79% of premiums covered by the Employer.
- Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer
- EyeMed Vision Insurance
- 403(B) Retirement Plan with a company match on day one.
- Additional voluntary benefits including – additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability.
- Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Primary Responsibilities:
- Provide case management services for clients exiting emergency shelter systems in an effort to successfully transition to enhanced self-sufficiency, beginning with a meeting between shelter staff and the family prior to the family exiting shelter to determine supports and services needed by the family to help them remain housed after leaving shelter.
- Establish a stabilization plan with each family, using the Stabilization touchpoint created in ETO, and update every 30 days until stabilization services have ended.
- Provide housing search assistance to clients without a voucher or subsidized housing, including applying and updating existing applications for public and private subsidized housing.
- Maintain up-to-date case notes, telephone contact log and referrals to community-based services. Enter all client data into the required database(s) on a daily basis.
- Provide related information and referrals to community-based resources, including Fuel Assistance, Food Stamps, WIC, RAFT, food pantries, and other services that can assist the client in the maintenance of sustainable housing.
- Coordinate all services required by the stabilization plan.
- Work collaboratively with other SMOC staff on housing, employment search and stability as indicated in the stabilization plan.
Knowledge and Skill Requirements:
- Bachelor’s Degree preferred, or a minimum of three years' experience in Human Services or related field.
- Minimum one-year assessment, advocacy and case management skills.
- Sensitivity to low-income people of diverse backgrounds.
- Excellent listening skills.
- Ability to work independently.
- Good written and verbal communication skills.
- Bi-lingual preferred (Spanish, Haitian Creole, and Portuguese are valued language skills).
- Must have valid driver’s license, reliable transportation and meet insurance standards.
Organizational Relationship: Directly reports to Program Manager. Direct reports of this position are none.
Physical Requirement: Ability to drive a vehicle. Ability to ascend and descend stairs. Must be able to sit or stand for a prolonged period of time. Must be able to operate a computer and complete extensive paperwork.
Working Conditions: Desk space is provided in an office setting. Some travel via employee’s personal car is required. As part of the responsibilities of this position, the Stabilization Case Manager will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.
We are an equal opportunity employer committed to diversity in the workplace.
Monday-Friday, 8:00am-4:00pm
Job Type: Full-time
Pay: $23.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k) matching
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Loan forgiveness
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
Work Location: In person