Position Summary:
Gardena, CA
*This is NOT a remote position*
Call Center Customer Service Agents wanted – Earn $20.00-$23.00 (includes a Base salary + Performance Bonuses)-Great Career Opportunity with a stable and reputable company!
We are a successful automotive dealership looking for dynamic, energetic, career-oriented professionals who are masters of influence and love working on the telephone. You will be working in an Inbound/Outbound call center that schedules appointments for our Service Department. No cold calling!
Qualifications:
Call Center Agent Qualifications and Skills:
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High school diploma or equivalent
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Proficient in relevant computer applications
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1-3 years of experience in a call center/phone customer service environment
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Knowledge of customer service practices and principles
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Excellent data entry and typing skills
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Superior listening, verbal, and written communication skills
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Ability to handle stressful situation appropriately
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Bilingual is a plus, but not required
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Must be able to work a flexible schedule including some evenings and weekends (40 hours/week)
Responsibilities:
Requirements of the Call Center Customer Service Representative
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Proven customer service experience (minimum 1 – 3 years).
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Demonstrate excellent phone and verbal communication skills.
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Experience with heavy inbound and outbound calls (no cold calling required).
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A highly professional approach and appearance.
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MUST speak clearly and have a pleasant phone manner.
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A demonstrated dedication to customer service.
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The ability to instantly build rapport with clients.
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Being organized, self-disciplined, and a quick learner.
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Bilingual is a plus but not required.
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Must be able to work a flexible schedule with some Saturdays (40 hours per week)
We offer the Call Center Customer Service Representative:
Earn up to $23.00/hr. (includes an hourly Base Salary + Performance Bonuses)-
Great company benefits!
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A clearly defined career path designed for personal and professional growth.
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The opportunity to work with successful and passionate people in an exciting yet relaxed atmosphere.
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This position involves making inbound and outbound calls. No cold calling!
You must be able to pass a drug screening. We are an Equal Opportunity Employer.
We look forward to speaking with you! - No Phone Calls, Please.
www.dealer-fx.com/blueprint/