Josh House Ins Group has been a standout in the insurance industry since its inception in August 2012. As an Award-Winning Allstate agency, we take pride in our high performance and recognition as the Best in Company in Texas. Our agency fosters a supportive and inclusive culture, with a great crew of people dedicated to growth and expansion. We value independence, flexibility, and a passion for helping others, offering opportunities for remote work based on experience.
We are currently seeking an Entry-Level Insurance Customer Service Representative to join our team. This full-time position offers a competitive salary ranging from $15 to $18 per hour, depending on experience. Licensed candidates will have additional commission opportunities through cross-selling and upselling, allowing for even greater earning potential.
Join our team and embark on a rewarding career in the insurance industry. Apply today to become part of our supportive and growth-oriented environment where your contributions are valued and recognized.
Salary: $15.00 - $18.00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Evenings Off
Licensing Assistance
Work-Life Balance
Weekends Off
Holidays Off
Professional Development
Professional Work Environment
Team Building Activities
Equipment Provided
Paid Sick Leave
Supplemental Insurance
Personal Workspace
Monday - Thursday (8:30am - 5:30pm) Work Schedule
Friday (8:30am - 5pm) Work Schedule
Responsibilities
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Provide comprehensive insurance education and guidance.
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Maintain accurate and up-to-date client records.
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Prepare and issue insurance documents promptly and accurately.
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Ensure policy changes are processed accurately and in compliance with regulations.
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Conducts timely follow-up communication with clients to address inquiries and concerns.
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Identify opportunities to upsell additional products to existing clients.
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Implement retention strategies to foster loyalty and satisfaction.
Requirements
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Licensing Requirements:
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You will be required to obtain a Property and Casualty License (if not already licensed).
- Preferred candidate would already have their license but we have a reimbursement program available for getting your license.
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Bilingual in Spanish would be a bonus!
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Meticulous attention to detail in all tasks and responsibilities.
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Comfortable navigating and using basic computer programs.
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Works effectively with colleagues to achieve team goals and objectives.
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Clear and effective communication skills, both written and verbal.
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Demonstrates professionalism and respect in all interactions within the office environment.
Company Description
Agency heavily invested in helping you be successful through Marketing efforts and new business opportunities. Rewarding office culture, generous compensation plans and flexible scheduling are reasons why our team is considered one of the best. Warm leads will be provided.