The Cashier Lead is one of the frontline positions within the store, interacting with customers on a regular basis. Provides support to other cashiers. Provides transaction override assistance and is a working leader behind the cash wrap. Accurately performs multiple merchandise transactions utilizing cash registers and other standard operations equipment. Ensures all customers have a great shopping experience by providing friendly, helpful customer service and assisting to maintain overall cleanliness of the store.
Duties and Responsibilities:
- Provides authorization support for all front-end transactions that require advanced approval within their authority level.
- Delivers guidance to Cashiers and authorizes appropriate price overrides, no sale, and invalid SKU entries.
- Resolves elevated customer service issues in a professional manner; knows when to involve a manager.
- Complete all transactions in a friendly and professional manner.
- Perform all transactions accurately and efficiently without errors.
- Assists with the training and development of associates required to operate the POS systems.
- Be mindful of customers waiting in line and requesting for backup when needed; acknowledges any waiting customers and thanks them for their patience.
- Maintain an area that is clean, neat, and organized.
- Ensures merchandise returns are ticketed and properly prepared for return to sales floor.
- Ensures Damaged/MOS merchandise has correct ticketing information attached before being sent to warehouse for processing.
- Maintains and communicates company policies and procedures.
- Supports other areas or projects as needed or directed by the management team.
- Maintains an awareness of a safe work environment and supports a culture of integrity in the store.
Knowledge, Skills, and Abilities:
- Demonstrated ability to prioritize and make decisions.
- Ability to work as part of a team and inspire trust and rapport among fellow associates.
- Demonstrated ability to teach and build others’ skills.
- Proven ability to drive sales results and improve sales performance.
- Ability to stand for long periods of time; lift moderate weight (up to 50 lbs.).
For more information and to submit an application, please visit www.GabesStores.com/Careers
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person