About us
Koch's Turkey Farms, a division of Lewistown Valley Enterprises, Inc., is a family-owned company in it's 4th generation of the Koch Family. The company processes and distributes turkeys and turkey products. Since its beginning in 1939, Koch's Turkey has been a pioneer in the all-natural and Organic turkey industry..
**Job Summary:**
Koch's Turkey Farm is looking for a skilled IT Support professional to join our dynamic team. As an IT Support specialist, you will play a crucial role in maintaining our IT infrastructure and providing technical assistance to our employees.
**Responsibilities:**
- Provide technical support to end-users on various IT issues related to hardware, software, and network connectivity.
- Troubleshoot and resolve IT problems promptly to minimize downtime.
- Install, configure, and maintain operating systems and software applications.
- Assist in setting up and maintaining VPN connections for remote employees.
- Ensure smooth operation of desktop support services.
- Ensure compliance with security protocols and data protection measures.
- Offer excellent customer service by addressing IT-related inquiries professionally and efficiently.
**Qualifications:**
- Proven experience in IT support roles with a strong understanding of IT infrastructure.
- Proficiency in operating systems.
- Familiarity with ticket management and workflow automation.
- Knowledge of VPN setup and troubleshooting procedures.
- Excellent customer service skills with the ability to communicate technical information clearly.
- Experience with issue tracking and project management is a plus.
Join Koch's Turkey Farm today to be part of a forward-thinking company that values innovation and excellence in the poultry industry!
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
Experience:
Ability to Commute:
- Tamaqua, PA 18252 (Preferred)
Ability to Relocate:
- Tamaqua, PA 18252: Relocate before starting work (Required)
Work Location: In person