Overview:
SP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.
Come pave the way with SP+, a company driven by its three core values: Ingenuity, Diversity and Integrity.
SP+ is seeking a friendly, organized, and efficient Guest Services Representative to join our team. The successful candidate will be responsible for managing guest access, confirming guest lists, scheduling appointments, and maintaining the cleanliness and organization of the main lobby. This role is crucial in ensuring smooth daily operations and providing exceptional service to our residents and their guests.
What we offer
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Fantastic opportunities for career growth.
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A knowledgeable, high-achieving, experienced team.
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Learning opportunities through our internal training program, SP+ University.
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PayActiv - On-demand pay for the money you have already earned.
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A diverse company that cares about inclusion, innovation, the environment, and more: visit www.spplus.com to learn more.
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A free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.
For qualifying positions
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401(k) Match Program*.
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Health Insurance, Vision, and Dental*.
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Short-Term and Long-term Disability.*
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Life Insurance*.
- Benefits package may vary depending on the location.
Responsibilities:
What you’ll do
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Welcome and allow guests into the building.
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Confirm guests' names on the guest list before granting access.
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Check the reservation calendar for guest suite and elevator appointments.
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Notify residents to pick up packages that were left overnight.
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Assist with delivery service provider concerns and direct them to the appropriate party.
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Ensure the main lobby is clean, organized, and presentable at all times.
Qualifications:
What you need
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High school diploma or equivalent.
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Previous experience in a customer service role is preferred.
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Strong communication and interpersonal skills.
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Ability to remain calm and professional in a fast-paced environment.
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Excellent organizational skills and attention to detail.
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Ability to handle multiple tasks simultaneously.
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Proficiency in using reservation and calendar systems.
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Basic knowledge of cleaning and organizational practices.
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May require working flexible hours, including evenings, weekends, and holidays.
Physical Demands: The position may require standing for extended periods.
Salary Range: $21.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
Application Deadline: 9/01/2024
(The application deadline referenced above reflects the estimated closing date for this role).
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Location : US-CO-DENVER