Overview:
Aegis Aerospace is currently looking for a DHSTO Property and Helpdesk Administrator to join the Houston team.
Job Description:
- Fully on-site at NASA JSC – no remote duties
Property Duties:
- Utilize, update, maintain on-line property database system.
- Make continuous inventory checks and updates in the property database.
- Pull, update, and return inventory for each mission task – known as kitting.
- Track and maintain equipment calibration for the entire office.
- Submit Purchase Request into CostPoint, per engineering direction.
- General property management – receive orders; tag/enter parts; move/kit parts.
- Possible CONUS travel to support property shipment and return.
- Provide inventory audit support and report generation to comply with contract and DCMA requirements.
- Implement property process updates and procedure updates, as required by contract or DCMA.
- Identify unused items and manage the property excess process.
- Complete property transfer paperwork, as required to support the mission
IT Helpdesk Duties:
- Perform Tier 1 desktop and helpdesk support, fielding Teams messages, Emails, and support calls, working to ensure all organization user desktop and laptop workstations, software applications, and related equipment problems are resolved in a timely manner with limited disruptions.
- Submit, maintain, and work to address IT Helpdesk incident requests for the organization that get reported, closing out requests in a timely manner.
Qualifications, Required:
- Must have US Citizenship.
- Fully on-site at NASA JSC – no remote duties
- HS diploma or equivalent (minimum education)
- Must be eligible for a Single Scope Background Investigation.
- Requires excellent written and verbal communications skills, including face-to-face support to customer and other employees.
- Demonstrate proficiency in problem-solving abilities, and a willingness to learn and adapt to new skills.
- Ability to work as part of two teams (property & IT) to address initiatives, tasks, and goals to support the customer’s mission.
- Experience in the use and troubleshooting of Microsoft Office tools, such as Word, Outlook, Excel, and PowerPoint.
Qualifications, Desired:
- Direct experience with DoD and/or NASA property management requirements.
- Knowledge of Deltek Costpoint systems.
- Troubleshooting capabilities working Windows 10 and 11 Professional and Enterprise Operating System (OS) reported issues.
- Build and provision new laptop and desktop workstations to support the organization, installing commercial-off-the-shelf (COTS) and custom in-house applications.
- Troubleshoot and resolve network and local printer issues.