Part-Time Administrative Assistant
Crowninshield Management Corporation is seeking a part-time Administrative Assistant for a property in Lynn, MA. The property has 183 units and is primarily occupied by elderly residents, making patience and professionalism essential for this role. The Administrative Assistantwill provide general office supportive services, working closely with all office personnel and clients to enhance our housing services and communications.
Duties and Responsibilities:
· The first point of contact with residents and provides a high level of customer service
· Communicates with residents regarding questions or concerns and takes steps to resolve issues or refer them to appropriate associates
· Develop forms and systems for the organization of the office and documentation, which may include inventories and master lists/charts, outlook calendars, computer directories of files
· Takes and enters accurate service requests and works closely with contractors and maintenance to ensure that jobs are handled appropriately and promptly
· Maintains working knowledge of leasing policies and procedures and assists with performing functions related to leasing and lease renewal
· Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance while performing tasks
· Responsible for providing general office supportive services, including but not limited to typing, filing, copying, faxing, collating, maintaining computer and hard files, answering multi-telephone lines, maintaining office inventory and ordering authorized office supplies, arranging for repairs and servicing of office equipment, accepting reviewing, and entering rental applications, maintain and update waiting list, schedule appointments, preparing routine correspondence, screening and distributing incoming mail, and delivering correspondences to apartments as needed.
Qualifications for this position:
· High School Diploma or GED required
- Advanced Time Management, Detail-Oriented, Decision Making, Organized, prioritize, and Accountability skills required
· Must have excellent computer skills, including Microsoft Office (Word, Excel, Outlook) RealPage/Onesite a plus
- Excellent communication skills; verbal and written
· Section 8, LIHTC experience a plus but not required
Work Location:
· In person- Lynn, MA
· Remote work is not available for this position
Schedule:
· 20 hours a week
· Tuesday- Friday, 9:00 am-2:00pm
Pay:
· $19.00 per hour
We are equal opportunity employers and do not discriminate in hiring or employment based on race, color, religion, national origin, gender identity and expression, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. EOE
Job Type: Part-time
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Lynn, MA 01902 (Required)
Ability to Relocate:
- Lynn, MA 01902: Relocate before starting work (Required)
Work Location: In person