**Job Overview:**
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service in a retail environment, assisting customers with inquiries, and promoting products to enhance their shopping experience.
**Responsibilities:**
- Greet customers and provide a welcoming atmosphere
- Assist customers with product inquiries and purchases
- Process transactions accurately using the Point of Sale (POS) system
- Maintain a clean and organized work area
- Upsell products to increase sales revenue
- Handle customer complaints and resolve issues promptly
- Communicate effectively in both English and Spanish to assist a diverse customer base
**Qualifications:**
- Strong time management skills to handle multiple tasks efficiently
- Previous experience in retail sales or customer service preferred
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent organizational skills to manage customer interactions and transactions effectively
- Proficiency in upselling techniques to promote additional products
- Bilingual proficiency in Spanish and English is a plus, but not required
- Knowledge of grocery store operations is advantageous
This position offers the opportunity to develop valuable customer service skills while working in a dynamic retail setting. If you are passionate about delivering exceptional service and enjoy interacting with customers, we encourage you to apply for this Customer Service Representative role.
Job Types: Full-time, Part-time
Pay: $15.18 - $17.00 per hour
Benefits:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Commute:
- Princeton, NJ 08540 (Required)
Ability to Relocate:
- Princeton, NJ 08540: Relocate before starting work (Required)
Work Location: In person