Do you want to work in a dynamic and forward-thinking industry that embraces innovation and collaboration? If so, we have the perfect opportunity for you! Our growing company is seeking a talented Data Entry/Customer Succes Representative to join our team.
The ideal candidate has previous Data Entry experience (in any industry), excellent customer service skills and great communication skills. The ability to work with both internal and external customers. Candidates should have a strong understanding of CRM systems and Excel worksheets. You will be processing large customer orders with multiple locations.
Responsibilities
· Gather customer information for renewals, new business orders, and internal/external customer inquiries.
· Import and export data from various formats into our databases.
· Meticulously type in customer data and create error-free spreadsheets with large datasets, adhering to strict accuracy standards.
· Ensure accuracy by thoroughly comparing entered data against source documents.
· Follow established procedures from start to finish, adhering to all quality control standards.
· Perform other data entry and customer success-related tasks as assigned.
Requirements
· Minimum of 2 years as a data entry clerk.
· Customer service experience is a plus!
· Possess fast and accurate typing skills.
· Demonstrate excellent knowledge of word processing tools (MS Word) and spreadsheets (MS Excel).
· Have a working understanding of office equipment, computer hardware, and peripheral devices.
· Maintain a basic understanding of database structures and functionalities.
· Strong written and verbal communication skills with a friendly approach.
· Fanatical Attention to Detail: Exhibit a meticulous eye for detail to ensure data accuracy and quality.
· High school diploma or equivalent qualification.
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Westborough, MA 01581 (Required)
Ability to Relocate:
- Westborough, MA 01581: Relocate before starting work (Required)
Work Location: In person