********ONSITE POSITION*******SUBMIT APPLICATION********SUMBIT ASSESSMENT FIRST********
Hours of Operations: Monday through Friday 8:00 AM-8:00 PM (EST) Sat/Sun 10:00 AM - 6:00 PM. Your 8-hour shift will fall within the hours of operation.
****Production schedules will be available with your Recruiter.
****Training/Nesting Schedule: 4 weeks (9:00 AM- 5:30 PM) PSL ONSITE.
****Must SUBMIT an APPLICATION/ASSESSMENT before reaching out to a recruiter.
careersus-teleperformance.icims.com/jobs/49892/customer-service-representative---onsite-only/job?mode=job&iis=Teleperformance.com&mobile=false&width=1370&height=500&bga=true&needsRedirect=false&jan1offset=-300&jun1offset=-240
We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Your Responsibilities
Handle and carefully respond to all
customer inquiries
Provide excellent customer service through
active listening
Work with confidential customer
information and treat it sensitively
Aim to resolve issues on the first call by
being proactive
Appropriately communicate with customers
What We’re Looking for
1 Year of Call Center Experience (Required)
Ability to work onsite
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication
skills
What We Prefer
1 Year Call Center experience (Required)
Logical problem-solving skills
Availability to work various shifts
Ability to use Windows operating systems
Organization and work prioritization skills
Job Types: Full-time, Contract
Pay: From $15.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
Work setting:
Application Question(s):
- Thank you for your interest in our Customer Service position. Before reaching out to our recruiter please complete the following application. *Copy URL to your web browser to access our application and assessment. If you have any questions call 772-398-2067.
https://careersus-teleperformance.icims.com/jobs/49892/customer-service-representative---onsite-only/job?mode=job&iis=Teleperformance.com&mobile=false&width=1370&height=500&bga=true&needsRedirect=false&jan1offset=-300&jun1offset=-240
Education:
- High school or equivalent (Required)
Experience:
- Customer Center: 1 year (Required)
Ability to Relocate:
- Port Saint Lucie, FL 34952: Relocate before starting work (Required)
Work Location: In person