We are seeking a Polished Professional Client Service Manager who will be responsible for driving all sales efforts and growing our existing business. The ideal candidate will be an independent individual who thrives on creating and developing client relationships, as well as taking the lead in expanding our existing client relationships.
Responsibilities:
Build and maintain strong relationships with key clients.
Understand client needs, anticipate challenges, and proactively address them.
Advise clients on services that match their needs.
Identify and Implement goal-oriented strategies for attracting potential clients.
Represent our Company and Services at networking events, B2B interactions, and educational conferences.
Schedule and lead client meetings, document event, organize and outline next steps and track progress.
Develop and implement new business processes to maximize client satisfaction/retention while supporting company growth.
Create relationship-driven client communication through emails, calls, and meetings.
Identify growth opportunities within existing accounts and propose upsell/cross-sell strategies.
Foster a positive and collaborative work environment.
Requirements:
Weekly travel via air and automobile.
Bachelor’s degree in Business Administration, Marketing, or a related field.
Minimum of 7 years of experience in client services or account management.
Proven track record of successfully managing large client portfolios.
Excellent communication, negotiation, and problem-solving skills.
Strong leadership abilities and an organized independent mindset.
Proficiency in CRM software and Microsoft Office Suite.
Construction or Commercial roofing experience a plus.
Job Type: Full-time
Pay: $95,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Microsoft Office: 5 years (Preferred)
- Sales: 5 years (Preferred)
Ability to Commute:
- South Pasadena, FL (Preferred)
Ability to Relocate:
- South Pasadena, FL: Relocate before starting work (Required)
Work Location: In person