At C5MI, our purpose is to unleash business potential by converting people, process, and technology to reduce waste, drive productivity, improve lives, and ensure sustainability. we are a leading services firm committed to delivering cutting edge technology solutions and exceptional service to our clients. Our employees are key to our success, so we strive to be more than just a team; we’re a community built upon a set of Core Values that guide our every action:
- Challenge – We believe in challenging the present – it’s the only way to shape the future – and that speaking your mind with equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it’s said), is the only way to grow and be successful.
- Have Fun – We are on a journey together and life isn’t all about work. Live your happiness.
- All In – You can’t fake passion – show your energy. Own it – it is a shared responsibility, and we remain focused on creating an environment designed to realize the team’s true potential.
- Never Screw the Customer – If we take care of the customer, offer honest opinions and robust solutions, and exceptional service, we all win.
- GSD (Get Stuff Done) – We take initiative; we don’t make excuses; and we act with urgency. We take accountability, relentlessly execute, and swarm challenges while planning for tomorrow – that’s how we win!
- Environmental/Sustainability Stewardship – We are evangelists and practitioners of efficiency who lead awareness and adoption of environmental and sustainability best practices by merging people, process, and technology.
Position Summary:
The SAP Transportation Management Delivery Lead will be responsible for managing an internal team of both skilled and beginner TM Consultants, managing the solution delivery of TM solutions to C5MI clients, and increasing the internal knowledge base of C5MI employees.
Key Responsibilities:
- Provides mentorship, guidance, and feedback to technical team members, and holds the team accountable for meeting objectives, deadlines, and performance standards.
- Assists the TM Delivery Manager in interviewing for open TM positions and makes recommendations for hiring.
- Builds relationships with clients and meets with client teams to understand and document client business requirements.
- Ensures solution delivery to the client corresponds to best practices and meets client requirements and expectations.
- Participates in meetings to ensure current resource allocation is meeting client needs and plans for future work.
- Manages SAP TM functional resources, workload, and cost management to achieve SLA commitments for multiple SAP client solutions.
- Applies SAP TM configuration solutions to business/technical problems through design, analysis, integration, debugging, testing, and implementation based on requirements gathered from customers without close supervision.
- Leads a team of consultants for a client, taking responsibility for quality and delivery.
- Provides updates to executive leadership, both internal and client facing, on status of projects as required.
- Provides support to clients by investigating, analyzing, identifying, and applying system solutions to problems/issues that arise through customer interactions.
- Meets with internal teams with sales pursuits as required.
- Is actively involved in end-to-end testing and go-live activities.
- Performs other related tasks as assigned.
Required Experiences and Skills:
Education, Training, and Experience:
- Bachelor’s degree in Computer Science, Information Technology, or another related field is a plus.
- SAP certification is a plus.
- Minimum of 6 years of SAP consulting experience is required.
- 3 years of SAP TM consulting experience is required.
- Minimum experience with 2 full SAP deployment lifecycles.
- Experience working with the Department of Defense or other federal agencies is a plus.
Specific skills, knowledge, and abilities:
- Strong technical expertise with logistics and transportation technology processes and procedures.
- Ability to effectively delegate tasks, provide clear direction, and foster a collaborative work environment.
- Excellent interpersonal and communication skills with the ability to work collaboratively and build relationships with key stakeholders at all levels of the organization.
- Strong leadership skills to guide and motivate cross-functional teams, manage conflicts, and drive project success.
- Knowledge of relevant laws and regulations, including compliance requirements for technology solutions in logistics and transportation functions.
- Strong problem-solving and analytical skills, with the ability to identify issues, evaluate options, and make informed decisions.
C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.