JOB SUMMARY:
As Dish Attendant, you are a member of the TMG Restaurant Team. You will conduct business according to the details of your job description and the employee manual, making the customer our # 1 priority. As a member of the TMG team you will be required to live and breathe our mission to seize opportunity, lead with passion and be the absolute best.
Organizational mandates:
Job Knowledge
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Can operate a dish machine to the companies and manufacture specifications.
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Use proper measurements of detergent and sanitizer in the dish machine.
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Removes all garbage.
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Assists in other cleaning areas of the kitchen.
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Dishwashers are required to know all cleaning products that they use on a day-to-day basis.
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Must be thoroughly familiar with dishwasher machine, how it operates and why.
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Keeps dish and others storages areas clean and organized.
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Restocks all dishes, glassware, utensils, pots and pans.
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Performs additional responsibilities requested by manager.
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Using bus bucket, remove dirty dishes to the dish room. Replace full bucket(s) with clean empty ones on the cart.
- Dirty dishes are to be scraped before being put into the soaking bucket
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Breaks down, cleans, and sanitizes the dish machine at the end of each shift.
Customer Service
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Have a good understanding of what constitutes proper customer service which will allow you to provide direction to TMG employees when needed.
Success Factors:
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We will know the Dishwasher is successful when they fully understand the job at hand.
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We will know the Dishwasher is successful when they take proper care of all kitchen equipment.
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We will know the Dishwasher is successful when they are able to communicate clearly, empathize and enthusiastically listen to all customers.
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We will know the Dishwasher is successful when they are properly presentable at the beginning, during and after their shifts.
- We will know the Dishwasher is successful when they are working effectively as a member of the team.
behavioral characteristics:
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Must have exceptional interpersonal and communication skills.
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Must have the ability to interact with all levels of employees and customers, both directly, and over the telephone.
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Must consistently represent the Bears Den Restaurant and TMG in a positive manner.
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Must be respectful of the professional boundaries (no drama).
QUALIFICATIONS:
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Ability to adhere to policies/procedures/standards (written and oral)
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Able to operate effectively as part of a team in a fast-paced environment
Postural & Physical Demand Requirements
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Frequent reaching above waist, chest and shoulder level as well as below waist level
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Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger controls etc,)
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Continuous standing on tiled surfaces for all tasks
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Frequent hip flexion while walking for all tasks
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Frequent lifting of boxes of supplies / Products weighing from <5 50 lbs vertically from floor to knuckle height
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Occasional lifting of milk crates weighing between 5 30 lbs vertically from floor to knuckle height, knuckle to shoulder height or from fridge to counter height
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Frequent exposure to cold/ below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)
QUALIFICATIONS:
Knowledge of basic sanitary guidelines. Knowledge of basic dish machine operations.
CONCLUSION:
This job description will give you a guideline to use to help ensure your success in your position. Tarbell Management Group is committed to ensuring customer and employee satisfaction. It is a business necessity to maintain our competitive advantage by providing outstanding customer service.