Customer Service Representative - State Farm Agent Team Member wanted for a State Farm Insurance Agent's office located in Chicago. Insurance Licenses are required & experience is preferred.
BENEFITS:
- Base Comp
- Monthly Bonus Incentive
- Profit Sharing Plan Funded by Employer
- Paid time off - PTO
- Health prem allowance
- Professional office work environment
- Growth potential/opportunities for advancement within my agency
- Paid training & development
RESPONSIBILITIES:
- Use an insurance customer-focused, needs-based review process to educate insurance customers about insurance options.
- Understanding and offering recommended additional insurance coverages to existing and new customers
- Quote insurance insurance products and find a way to close the sale.
- Answer calls from customers promptly and provide a high level of service.
- Review accounts during all communication to maximize discounts and address all gaps in coverages
- Confirms insurance policies for accuracy in a timely fashion.
- Performs timely follow-up and resolution related to potential insurance cancellations
- Completes all insurance items accurately and timely.
- Consistently network to develop new customers
QUALIFICATIONS:
- Illinois Insurance Licenses are required
- Positive Attitude & Coachable
- Strong Work Ethics
- Strong follow up
- Team Player
- Reliable - Responsible
- Proactive in problem solving
- Strong Time Management
- Productive
- Ability to market insurance products and insurance services based on customer needs
- Ability to set priorities and manage workflow to ensure efficient, timely and accurate processing of insurance transactions and other responsibilities.
Note: This position is with a local Chicago State Farm Agent's office, not State Farm Companies.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Supplemental pay types:
Weekly day range:
Work setting:
License/Certification:
- Property & Casualty and/or Life & Health Insurance (Preferred)
Work Location: In person