Florida Spine Associates is searching for a detailed oriented bilingual in Spanish and English Legal Phone Operator with exceptional communication skills and an outgoing personality. This person will be responsible for registering, scheduling legal patients for all providers within this multi-specialty group and calling on case status for existing patients. The Phone Operator must have knowledge of medical insurance, PIP, Letters of Protection, be proficient in medical EHR software and type at least 40 words per minute.
This is a full time remote position with a complete benefit package, including; medical, dental, vision, and 401k.
Job duties include but are not limited to:
- Answering all incoming calls
- Registering all new patients
- Scheduling for all providers within the practice
- Calling on case status
- Maintaining your assigned providers schedule
- Requesting medical records based on patient appointments
- All other tasks assigned by management
Requirements:
- 2 years minimum of customer service
- Bilingual in Spanish and English
- EHR experience
- Knowledge of PIP/ LOP/ Medical insurance
Work Remotely
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Scheduling Appointments: 1 year (Required)
Work Location: Remote