The Village of Love is seeking to fill the following positions: Weekend Day Center Associate, Overnight Associate
DAY CENTER ASSOCIATE Essential functions and responsibilities include, but are not limited to: · Provide a safe and welcoming environment: greet guests and visitors, respond to requests, provide support to staff and participants, follow center guidelines. Enroll clients into the program and complete the intake process. Interact and Outreach to clients in the Day Center throughout the day · Provide direct services to participants daily, including sign-ins, distribution of hygiene products, clothing and food Help motivate and encourage clients -Provide regular reporting of events and complete logs; daily. Perform necessary shelter operations, including distributing meals, making coffee, breakfast and dinner, doing chores, taking inventory, organizing clothing, etc. -Case Management/Peer counseling -Provide referrals to supportive and social services -Provide regular reporting of events and complete logs; daily. Providing de-escalation /crisis intervention as necessary. Other and additional related duties as needed and assigned to support the mission of the organization.
Requirements:
· Must be able to work weekends
· Flexibility and patience
· Compassion, empathy for and understanding of problems, limitations, and needs of the homeless, A genuine concern for homeless and vulnerable populations
· A willingness and ability to work cooperatively with co-workers and supervisors, Must possess a positive, helpful and pleasant attitude
· Must be able to work independently in a fast-paced environment
· Ability to perform under circumstances of possible emotional stress and conflict, including possibly dealing with uncooperative participants
· Ability to maintain timely and punctual attendance and adhere to organizational guidelines
· Ability to safely and successfully perform the essential job functions
Competencies
· Excellent customer service and strong interpersonal skills; ability to engage a diverse group of participants, team-members and volunteers
· Good written and oral communication skills required
-Sensitivity to confidential matters is required
· Possess an outgoing and enthusiastic personality
Required Education and Experience
· Experience working with homeless populations is a plus
· Minimum 1 year Customer service or related experience is required
· High school diploma required
· Some college preferred
· Direct service experience with homeless or disadvantaged populations preferred
· Bilingual preferred
Location: Alameda, Ca
Position Type: Part Time, & On Call (as needed)
If you think you would be a good fit, we encourage you to apply.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Types: Part-time, On Call
Job Types: Part-time, Internship
Pay: $22.00 per hour
Expected hours: 16 per week
Benefits:
Schedule:
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: In person