Summary
Serve as the Bulk Load Planner and subject matter expert who assists in planning, logistics estimates, concepts of support orders, and coordination of bulk load transportation. Maintain responsible for the development, coordination and execution of internal logistics, sustainment plans and policies in the areas of supply, maintenance, transportation, equipment authorization, and property accountability.
Benefits
- Salary Range: $70,000 - $80,000
- 401K
- Tuition Reimbursement
- Health Benefit Plans
- Motivate Me Incentive Program
- Vision Benefits
- Dental Benefits
- Prescription Drug Coverage
- Company Paid Life Insurance
- Diabetes Safety Net Program
- Short-Term Disability & Retirement Disability
- Accident Insurance
- Voluntary Critical Illness and Voluntary Accident Insurance
- Group Legal Plan
- Job Responsibilities
- Ensure a positive customer experience when interacting with the SCC Load Planner organization by creating and maintaining delivery schedules that meet and/or exceed customer expectations and result in better overall service (i.e. reductions in runouts, are in compliance with federal, state, and local regulations.
- Exercise independent judgment to ensure that customer needs are fulfilled on time with World Class service, quality, and support to both our internal and external customers.
- Analyze multiple factors (i.e. location of Distribution Center, product stocking location, driver availability, etc.) to develop cost effective delivery schedules that meet or exceed customer requirements.
- Execute established delivery schedules (e.g. “Scheduled Sailings”) by contacting customers to secure/enter orders based on their established delivery schedule. Interact with SCC Inside Sales organization for follow-up as needed.
- Utilize tank monitor software to secure and enter orders from Vendor Managed Inventory (VMI) customers to assist in building efficient deliveries. Execute delivery strategy of designated priority customers (i.e. “Island of Profits) as developed by the SCC NA Supply Chain Leader.
- Insure that delivery runs are in compliance with GCP EH&S policies (i.e. compatible products) and federal, state, and local regulations (i.e. truck weight restrictions, driver hours of service, etc.)
- Establish and maintain excellent lines of communication to Sales, Customer Service, and customers regarding all aspects of customer deliveries, especially when customer requirements cannot be met (i.e. delays to deliveries, etc.). Act as the primary source of information on track & trace of SCC bulk delivery status.
Minimum Requirements
- 3-5 years experience in a Customer Service/Logistics environment
- Previous dispatch experience in bulk liquid transportation a must
Preferred Requirements
- Bachelors Degree in logistics
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Home daily
- Monday to Friday
- Overtime
Education:
- High school or equivalent (Required)
Experience:
- Customer Service/Logistics : 3 years (Required)
- dispatch for bulk liquid transportation: 1 year (Required)
Location:
- Commerce, CA 90040 (Required)
Shift availability:
Work Location: In person