DISPATCH FOR PROFESSIONAL LOCKSMITH COMPANY
JOB DESCRIPTION: We are looking for a responsible individual to answer phone calls, coordinate jobs and dispatch jobs to our team of technicians for Isle Locksmith Inc. We are a professional locksmith company, successfully growing since 2017. We are family-owned, local company, that serves the island of Oahu. Training is provided - we will prepare you to learn basic locksmith information and the knowledge to successfully answer calls and book jobs while comfortably working from your home on OAHU.
- Strong communication, time management and EXCELLENT customer service skills
- Clear speaker with a positive attitude & upbeat personality
- Must be organized, proactive and be a team player
- CONFIDENT communicating on the phone
- Obtain basic computer experience to input jobs in the schedule, assign jobs to technicians, close jobs when completed and email estimates as requested
- Ability to learn basic locksmith info for pricing and assisting customers with inquiries and providing accurate price quotes
- On-call as scheduled, responsible to answer all phone calls, reply to text messages and emails
- Maintain a positive attitude with customers
QUALIFICATIONS:
- Ability to work remotely, resides in Oahu
- Must have a computer/laptop, WIFI & smart phone
- Basic computer skills
- Ability to read, write, comprehend and speak English fluently
- Organizational skills & strong multi-tasking ability
- Excellent communication and interpersonal skills
- Manage phone calls professionally and promptly
- Accuracy, attention to detail, follow-up skills & LISTENING skills
We do perform background checks due to the secure nature of this field.
Job Types: Full-time, Contract
Pay: $1,500.00 - $3,000.00 per month
Schedule:
Language:
Location:
- Oahu Island, HI (Required)
Work Location: Remote