Benefits Include: Comprehensive Medical Insurance, Teladoc, Dental, Vision, Life and Critical Illness Insurance and Short-Term Disability. We also offer Paid Time Off (vacation, sick and holiday), 401K and Referral Bonuses. Other Benefits include, Tuition assistance (scholarships and discounts), FREE Employee Assistance Program, Employee Perks and Discounts, Advancement Opportunities and Travel. All benefits offered after meeting eligibility requirements.
TRIGO Global Quality Solutions is seeking to fill a Group IT Infrastructure position in Champaign, IL.
The Group IT Infrastructure Specialist manages and supports the deployment and maintenance of the Group ‘s IT tools and infrastructure. They also contribute to the Group's various IT projects.
May Report to
Group IT Infrastructure Manager
Responsibilities
Client relationship & Business development
· Ensure end user communication and punctuality
· Interface with regional IT teams and external suppliers
· Point of contact for IT regional Managers in the Americas, Asia, Continental Europe, and WEMEA
· Interface between application owner and suppliers support for technical investigation
· Ensure level 3 support of group Infrastructure
· Provide regular reporting on the progress of assigned projects
Operations
· Report information regarding major events as soon as they occur in the event of deviations in management of day to day operations
Organization & Management
· Organize communication of functional and technical enhancement
· Manage technical documentation (Technical guidance document, user and admin guide, procedures, rules, etc.)
· Ensure compliance with group standards and rules
· Follow issue investigation, redact and communicate the remediation plan
· Open and follow support cases if applicable
Technical
· Ensure technical expertise for TRIGO regional solutions
· Contribute to Infrastructure improvement and project implementation
· Manage communication tools: Office 365, Skype, SharePoint, etc.
· Manage group infrastructure tools: Azure, InTune, Active Directory, etc.
· Manage monitoring and security: ATP, Data Protection, AntiVirus, etc.
· Monitor technological developments in the field
· Apply the procedures defined in the QMS (Quality Management System) and apply ITIL best practices
· Any other duties as assigned
Knowledge, skills, abilities
Hard skills Values & attitudes
Good knowledge of :
· IT infrastructure
· Office 365
· Azure infrastructure
· Microsoft Environment (Windows
Server and workstation)
· Linux server (Debian, Ubuntu,
CentOS)
· Identity management
· Network Topology
Other :
· Great communication skills
· Ability to speak with diplomacy
· Able to work in a multicultural
environment
Global team spirit · Team player · Caring for people · Open-minded Excellence · Reactive · Resilient to pressure · Rigorous Customer focus · Client oriented · Reliable & trustworthy · Flexible · Initiative · Autonomous · Innovative · Daring
Work experience
Overall recommendations
3+ Years Experience
Education background
Overall recommendations
Microsoft Azure (with certification AZ-900 or
AZ-104) preferred
About TRIGO Global Quality Solutions
Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.
The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.
TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.
TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation package:
- Bonus opportunities
- Holiday pay
- Hourly pay
Experience level:
Schedule:
Location:
Work Location: Remote