Customer Experience Representative - Unleash Your Passion for Customer Excellence!
Job Summary:
Are you driven by the thrill of sales and dedicated to delivering top-notch customer service? Are you adept at cultivating and sustaining meaningful customer relationships, positioning yourself as a brand ambassador for the products and services you represent? If you're enthusiastic about these values, seize the opportunity and apply for our Customer Experience Representative role today!
Job Description:
Embark on an exciting journey with Michelle Tsui Agency LLC, an esteemed partner of American Family Insurance, nestled in the vibrant community of Mequon, WI!
As a Customer Experience Representative, we're seeking candidates with exceptional customer service prowess. Your role involves mastering the local market, pioneering new business prospects, and employing consultative sales techniques to exceed customer expectations.
Position Requirements:
- High school diploma or equivalent
- One year of sales experience, with a preference for candidates versed in marketing, prospecting, networking, and delivering compelling presentations.
- Previous insurance experience is a valuable asset.
- OR Two years of customer service expertise
- Possession of or willingness to obtain a Property and Casualty insurance license (preferred before start and mandatory post-employment)
Compensation & Benefits:
- Competitive hourly pay rate coupled with enticing commission and/or bonuses.
- Comprehensive paid training program
- Generous Paid Time Off benefits
At Michelle Tsui Agency LLC, we recognize that people are our organization's most valuable asset. We champion a culture that values diversity and inclusivity, fostering innovation at every level. Whether you're a seasoned professional or a fresh face in the industry, we invite you to join us on a journey of inspiration, protection, and the realization of our customers' dreams in ways never imagined.
Please note: The Customer Experience Representative is a key member of the agency owner's team and is not considered an employee of American Family Insurance.
Don't miss out on this exciting opportunity to elevate your career in the dynamic realm of sales and customer service. Apply now and let your passion shine!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
Experience level:
- 10 years
- 11+ years
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Work Location: In person