We are seeking a qualified phone operator to join our Access Center team. Core responsibilities include:
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Schedule patients for treatments by multiple providers and treatment areas
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Ability to communicate effectively over the phone with patients
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Accurately enters into the computer patient demographics, insurance information, and other pertinent patient information
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Communicates using active listening, thinking/analysis, and appropriate professional response
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Other duties as assigned by management
Required Skills & Experience
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Candidate must have a High School Diploma
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Excellent verbal and communication skills
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Medical health insurance background helpful
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Medical office background experience preferred
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Customer service skills
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Multi-tasker
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Candidate should be familiar with EMR