Dispatch Coordinator
Supervised by: School Bus Operations Manager
Overview: Dispatcher Coordinator ensures overall coverage to meet the transportation scheduling demands. Includes planning drivers schedules, ensuring drivers have an understanding of the requirements and pre-identifying things needed for schedule to be successful. Will also help to identify and resolve potential problems.
Essential Job Responsibilities:
- Coordinate efficient scheduling of vehicles and drivers to meet overall transportation requirements.
- Responsible to ensure the scheduling system is up to date.
- Work to resolve scheduling conflicts, last minute add-ons and call-ins.
- Acts as liaison between drivers and maintenance to resolve maintenance issues.
- Responds to inquires relating to routes, schedules, operational problems/procedures.
- Assist safety department in ensuring drivers certifications are up to date in a timely manner.
- Follows all company and OSHA and DOT safety guidelines and policies.
- Will be in rotation as On-Call for all dispatch needs after hours.
- Participate in driver interview process.
- Other duties as required.
Education and/or Experience:
- High School Diploma or GED required
- 2+ years of Passenger Driver and/or Dispatcher experience strongly preferred.
- Current Commercial Drivers License “B” with P & S Endorsements with Yellow Card strongly preferred.
- Knowledge of DOT rules and regulations.
- Knowledge of Indiana School bus Laws and Regulations
- Experience in the use of computer scheduling/routing software a plus.
- Ability to work urgently in an occasionally high pressure environment with changing situations/needs and solve practical problems professionally.
- Must be a team player with the ability to work well with others.
- Must be detailed oriented, stay organized and prioritize the order of calls.
- Excellent English communication skills (oral and written) in order to give instructions clearly.
- Must be able to pass Pre-Employment Drug Screen, and adhere to Miller’s Drug/Alcohol policy.
Experience:
- Dispatching: 1 year (Required)
- passenger transportation: 1 year (Required)
License/Certification:
- Class B CDL (Required)
- Passenger "P" Endorsement (Required)
- School Bus "B" Endorsement (Required)
Job Type: Full-time/Salary
Work Location: In person
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Application Question(s):
- What is the longest you have ever worked at the same company?
- What is your pay expectation for your next job?
Experience:
- passenger transportation: 1 year (Preferred)
- Dispatching: 1 year (Required)
License/Certification:
- Class B CDL (Preferred)
- Passenger "P" Endorsement (Preferred)
- School Bus "S" Endorsement (Preferred)
Work Location: In person