Receptionist/Administrative Assistant
At Touchstone Community Management, we take pride in being more than just a community management company. We are not only involved in the creation of the community, but also maintaining the overall harmony of the neighborhood and ensuring the wellbeing and satisfaction of our homeowners. As a subsidiary of Touchstone Living, a respected local builder, we bring a unique perspective to community management.
Job description
As a Receptionist/Administrative Assistant, you will be part of the Touchstone Community Management team, but will also perform Receptionist and other duties for Touchstone Living.
Primary Responsibilities:
· Welcome visitors by greeting them in person or on the telephone.
· Responding to emails in a timely manner.
· Receiving and distributing mail.
· Performs various administrative duties, but with specialized attention to the fact that the information, decisions, and communication involved may be sensitive or confidential.
· Anticipating and addressing homeowners’ needs and resolving their concerns.
· Communicating and assisting Community Management team with ARC requests, newsletters and mailers.
· Collaborating with other internal departments to ensure homeowner and visitor satisfaction.
· Representing the company with professionalism and integrity.
Qualifications:
· Excellent customer service skills.
· Strong problem solving and analytical abilities.
· The ability to multi-task and prioritize.
· Experience with reading and understanding account ledgers a plus but not required.
· Reliability and initiative to be able to work effectively and independently in a professional environment.
· Team player.
· Proficient with Microsoft, Outlook, and Publisher.
· HOA experience.
Touchstone Community Management offers benefits among the best in the industry that reflect the strong commitment we have to all of our employees.
· Competitive compensation
· 100% Company paid Health and Vision insurance
· Comprehensive Dental, Life & other voluntary insurances
· Home purchase discount
· 401(k) with company match
· Paid Vacation and Sick time
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person