Who We Are:
The Goodman Group is hiring a Regional Business Service Manager to join their Business Services team! This role offers a Monday-Friday work schedule, along with the flexibility of a hybrid working environment between the home office located in Chaska, MN & your home!
The Goodman Group is a privately held company, that manages senior living and health care communities, residential communities and commercial properties that provide homes and services for more than 10,000 residents and employment for over 4,000 individuals. The Goodman Group has been named a Star Tribune Top Workplace for six years in a row, and has been recognized as a top employer.
The Regional Business Service Manager's primary responsibilities include performing services directly related to the oversight of the Company’s Senior Living and Health Care business offices. In connection with these duties, the Regional Business Service Manager will be directly responsible for training business office manager’s on office policies, procedures and systems, monthly review of accounts receivable and audit office procedures for compliance with internal controls. Requires reporting and follow-up with the Director of Business Services and Regional Directors of Operations.
Shift: Monday-Friday, Day Shift with Hybrid Working Option
Why Work for Us:
- Comprehensive Health Plan Options
- Medical and Prescription Coverage
- Dental and Vision Coverage
- HSA & FSA Options
- Short & Long-term Disability Coverage
- $10k Life Insurance Coverage\*
- Pet Insurance
- 401(k) Retirement Savings Plan with Generous Company Matching Benefits
- Employee Support Program (ESP)
- Tuition Discounts with Rasmussen College
- Educational Support
- Team Member Referral Bonus
- LifeMart Employee Discounts
- OnShift Engage Bonus and Incentives
- Generous Paid Time Off
- Benefits available to eligible employees with enrollment in a medical insurance plan. Eligibility may vary by position, average hours worked, length of service, and/or location.
Essential Job Functions, Duties, and Responsibilities:
Financial Management:
Ensure proper financial management in the field by providing the following:
- Directly responsible to train office staff including accounts receivable, deposits, bank and petty cash reconciliations, and month end closing.
- Indirectly responsible to hire and oversee community office managers.
- Must be able to function as an office manager in absence of community office manager.
- Monthly review of communities Accounts Receivable Aging for collection issues. Assist office managers with difficult billing problems by correcting claims or offering next step directions.
- Oversee the accounts receivable bad debt reserves and write off process.
- Perform internal controls review. This includes review of all business office functions including payroll, billing practices, accounts payable procedures, and collections. Determine appropriate correction to ensure proper adherence to company standards. Present written corrective action plan to the Director of Business Services for approval and presentation to the Executive Director for implementation.
- Ensure proper business office set up at new locations. Includes, but is not limited to, accounts receivable, training of office staff and development of required reporting formats.
- Responsible to compare and evaluate possible courses of conduct as related to the duties outlined above, including exercising authority to make independent decisions regarding policy and procedure adherence.
- Ability to formulate, interpret and implement management and operational policies as related to the duties outlined above.
- Other duties as required.
Education and Experience:
- Four-year Business or Accounting degree
- Require a minimum of three years’ of Business Office Operations experience in Skilled Nursing community
- Required knowledge of Medicare, Medicaid and Managed Care billing processes.
- Experience with PointClickCare Skilled Nursing software or similar software required
- Excellent Microsoft Excel skills
- Knowledge of accounting and strong auditing skills
- Excellent communication skills, both verbal and written
- Flexibility to Travel up to 20%.
- Must be capable of performing the essential functions of the job, with or without reasonable accommodations.
- Must be capable of maintaining regular attendance.
Qualifications:
Must possess the ability to make independent decisions, follow instructions, and accept constructive criticism. Must be able to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. Must be able to speak, write and understand English in a manner that is sufficient for effective communication with supervisors, employees, residents, and families.