Job Overview: We are seeking a highly organized and customer-oriented individual to join our team as a Front End Catering Supervisor. As a Front End catering Supervisor, you will be responsible for overseeing the operations of the front end of our retail store, ensuring excellent customer service and efficient checkout processes. This is a leadership role that requires strong supervisory and administrative skills. Responsibilities: - Supervise and train front end staff, including cashiers and customer service representatives / Hot foods / Catering- Ensure smooth and efficient operations at the checkout area - Provide exceptional customer service, addressing any customer inquiries or concerns - Handle cash handling procedures, including opening and closing registers, preparing deposits, and reconciling cash drawers - Monitor inventory levels of supplies needed at the front end, such as bags, receipt paper, and cleaning supplies - Maintain accurate records of daily transactions and perform retail math calculations as needed - Implement and enforce company policies and procedures related to the front end operations - Assist in recruiting, hiring, and onboarding new front end employees - Collaborate with other department managers to ensure seamless store operations Requirements: - Previous experience in a supervisory or managerial role in a retail environment - Strong leadership skills with the ability to motivate and inspire a team - Excellent organizational skills with attention to detail - Exceptional customer service skills with the ability to handle difficult situations professionally - Proficient in cash handling procedures and operating cash registers - Knowledge of retail math calculations for accurate pricing and discounts - Ability to multitask and prioritize tasks in a fast-paced environment - Strong communication skills, both verbal and written We offer competitive pay rates and opportunities for career growth within our organization. If you are a motivated individual with a passion for delivering excellent customer service, we encourage you to apply for the position of Front End Catering Supervisor
Job Type: Full-time
Pay: $18.00 - $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Holbrook, NY 11741: Relocate before starting work (Required)
Work Location: In person