Mcgee Chrysler Dodge Jeep Ram of Springfield is looking to hire a service advisor to join our winning team! The Service Advisor is responsible for promptly greeting incoming Service guests, creating an accurate repair order for the technicians (using the customer’s words), completing estimates and providing them to customers, selling additional recommendations, and billing out/cashiering the repair orders (accurately) when work is completed.
Responsibilities include but are not limited to:
- Greet and consult with the customer on applicable service needs
- Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle
- Document declines for services and ask for follow-up on future service considerations.
- Keep customer informed on completion times, service expenses, and possible changes
- Build and maintain relationship with the customer
Qualifications include but are not limited to:
- Automotive Service Advisor experience in a dealership setting required
- Strong communication skills to deal with customers and employees
- Proficient computer skills
- Positive, can-do attitude
Certificates, Licenses, Registrations:
- Automotive Service Excellence (ASE) Certifications (where applicable)
- Manufacturer Training
- Valid Driver's License
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- No weekends
Shift:
Work Location: In person