Carriage Ford is seeking an Experienced Service Advisor to join our winning team.
BENEFITS:
- Free Medical Insurance
- Free Dental Insurance
- 401(k)
- Vacation Policy
- Great work environment
- Supportive management
- Professional environment
- Competitive Pay Plan
RESPONSIBILITIES:
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations.
- Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Increase profitability by maximizing sales & execute retail promotions.
- Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
- Oversee and participate in quality control.
- Participate in the development and documentation of Standard Operating Procedures as appropriate.
REQUIREMENTS:
- High School Diploma or equivalent.
- Automotive service advisor experience preferred.
- Ability to concentrate and accomplish tasks despite interruptions.
- Ability to perform a variety of tasks simultaneously.
- Flexible Work Schedule.
- Minimum 1 year Dealer Experience in position
Pre-employment background check required, which will help assure we build a team of people who can best work with others and serve our customer's needs.
Job Type: Full-time
Required education:
- High school or equivalent
Job Type: Full-time
Pay: Up to $75,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
Day range:
- Monday to Friday
- Weekend availability
Shift:
Work Location: In person