Join Our Award-Winning Allstate Agency!
About Us:
At our established Allstate agency, we’ve proudly served Broward, Palm Beach, and Miami-Dade County for over 30 years. As our team continues to grow, we’re thrilled to welcome new members who share our commitment to exceptional customer service. If you thrive in a unique office environment and have a passion for helping others, we encourage you to apply. In order to apply for this position you must have a 440, 220 or 20-44 license. This is an in office position-not remote.
Position Overview:
We’re on the lookout for quick-witted problem solvers who genuinely care about assisting families with their insurance needs. This isn’t just a job—it’s a career opportunity. With cutting-edge technology and streamlined management systems, you’ll play a pivotal role in determining how best to support our clients. Attention to detail and critical thinking skills are essential qualities. Our reputation for outstanding customer service is the driving force behind our growth.
Responsibilities (but not limited to):
- Answer Phones with a Smile and Take Ownership:
- When you answer the phone, you’re the first point of contact for our clients. Take ownership of their inquiries, actively listen, and manage their needs from start to finish.
- Develop and Maintain Strong Client Relationships:
- Understand our clients’ insurance needs and provide personalized service.
- Analyze their current insurance policies and recommend additions or changes to ensure comprehensive coverage.
- Efficiently Manage Administrative Tasks:
- Take thorough messages and execute tasks or delegate them to the appropriate team.
- Make changes to existing policies using our proprietary internet-based software.
- Gather accurate information for our sales team to provide quotes.
- Build Trust Through Follow-Up:
- After completing changes, follow up with clients to reinforce trust and rapport.
- Identify cross-sale opportunities to support our sales representatives.
Compensation and Benefits:
We offer competitive compensation, including monthly bonuses. Your earning potential is customized based on your skill set and goals upon hiring.
Communication Methods:
- Email
- Text (agency software)
- Phone
- In-person meetings
Job Type: Full-time
Pay: $37,440.00 - $61,244.00 per year
Benefits:
Supplemental pay types:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
License/Certification:
- 440, 20-44 or 220 (Required)
Location:
- Fort Lauderdale, FL 33308 (Preferred)
Ability to Commute:
- Fort Lauderdale, FL 33308 (Required)
Work Location: In person