Who We Are
There has never been a more exciting time to join our team as we expand. Known for delivering the best hospitality in the country, the team at Maple Hospitality Group is preparing to unveil their next game-changing restaurant experience and we are looking for the best of the best to join our team. Our teams thrive on the love of great food and an incredible dedication to service – and we have a ton of fun.
Do you have years of Human Resources experience and want to be on the ground floor of our newest project? We want to hear from you…
In everything we do, there are four principles that we live by:
Generous - We always give more than we receive, and we never take advantage of a guest. The value that a guest receives will always exceed what they pay.
Professional - We do our work exceptionally, with skill and talent born from decades of hospitality experience. Our staff has more food, wine, and cocktail knowledge than any other restaurant.
Fun - We love what we do, we laugh a lot, and we never take ourselves too seriously. Having fun is a critical component to our success.
Fail Fast - As we strive to be the best, we will make mistakes. It is okay to screw up as long as you learn, adjust, and get better. Don’t wait… fail fast and move on.
Who You Are
We are looking for professionals that are dedicated to their craft, are thoughtful in their actions, and passionate and knowledgeable about the hospitality industry. It is important to be a motivated self-starter and possess a hunger for learning and growing. You are serious about precision and are calculated in your efficiencies. You enjoy your work, and it shows to your fellow teammates and guests alike.
What You Will Do
- Lead the strategic and tactical responsibilities of the pre-opening critical path for the Human Resources function, ensuring all items are completed by deadlines; and will collaborate with Maple Hospitality Group Corporate HR to identify local policies and practices required.
- Know the pulse of the local talent pool, can be seen connecting with potentials around town; does what it takes to attract like-minded individuals, aware of local market compensation offerings to ensure the hotel is competitive; creates a seamless interviewing process, and productive onboarding process for new staff members.
- Organize regular Brand Immersions and coordinate onboarding process for all new staff members.
- Collaborative and strategic partner to the Director of Food & Beverage for planning the hotel’s goals, questioning existing practices, ensuring appropriate staffing levels, coaching for performance, and heightening service levels.
- Maintain thorough and current knowledge of all Human Resources/employee regulations and laws while ensuring that the property is compliant with Federal, State, and local laws.
- Communicate new policies, information, and directives to all staff members. Instruct in interpretation of HR policies and procedures and ensure team member compliance.
- Guide and coach on-site operations managers in proper disciplinary methods and preparation of performance action plans to promote their team members' growth.
- Practice sound financial decisions to ensure the appropriate budgets are in place and adhered to that provide the necessary resources, events and programs for the recognition, rewards and development of the people and celebrates the culture.
- Recruit exceptional staff members and ensure they’re properly trained to execute their job duties above expectations, making sure they understand the company culture.
- Review and monitor, with finance team, expenditures to ensure that they conform to budget limitations and work to improve hotel’s food & beverage outlets performance.
Who We Are Looking For
- Minimum of five (5) years as an HR Generalist leader within upscale hospitality or service industries
- Bachelor’s degree in related field of Human Resources Management, Hospitality, Business or Psychology
- Adaptable interpersonal skills to communication and address all employee levels of the hotel
- Bilingual or multi-lingual preferred
- Hands on approach to HR Administration
- Excellent computer skills
- Sensitivity to diversity
- Excellent leadership skills in staffing, managing, and leading hotel & restaurant staff
- Ability to think on your feet and make important decisions with minimal supervision
- Polished professional who takes pride in their appearance
- Ability to maintain composure and stay organized in a fast-paced, high-volume working environment
- Adaptive and flexible to changing software technologies and operations processes
Maple Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and supporting an inclusive culture. Maple Hospitality Group does not discriminate on the basis of disability, gender, veteran status, or any other basis protected under federal, state, or local laws.