**PLEASE HAVE (1 year) DEALERSHIP SERVICE ADVISOR EXPERIENCE**
Infiniti is NOW HIRING Service Advisors to work in our luxury high volume, full service automotive repair shop. With our award winning customer service and state of the art repair facilities, we are determined to provide each of our customers with a memorable, hassle-free visit to our store. We are actively seeking an outgoing, representative to handle our customer's repair needs while at the same time investing effort into reaching the department's profitability goals. We are looking for experience in the Automotive, Hospitality or any other field with customer retail experience. Professional service writer duties include;
- Assist all customers in selecting suggested service in a friendly, professional manner
- Generate service order estimates/ quotes for customers
- Schedule appointments
- Resolve customer complaints
- Maintain excellent Customer satisfaction
- Provide professional service with emphasis on value, quality, and integrity.
Our store has been in the same location for over 20 years, and prides itself on having built an extremely loyal clientele.
Our store offers benefits for full time employees, such as:
- Extensive on the job training
- Highly Competitive Pay plans (Our top performers clear over $10k per month in commissions!)
- Evolving monthly bonus' to keep it fun and shoot for goals
- Medical, Dental, Vision, Life, and Accident Insurance
- Short and Long Term Disability Coverage
- Company Match 401K Plan
- Paid Vacation and Sick Time
- Fun & Upbeat Work Environment
- Consistent, Steady Traffic in a Centrally Located Facility. If you like to keep busy, this is the store for you!
All future employees are required to meet the following criteria:
- Must pass pre-employment screening including a drug test and background check
- Current, Valid driver's license with a satisfactory Motor Vehicle Report
- Excellent communication and customer service skills, in person and over the phone (Bilingual a huge plus but not necessary)
- Ability to work hard with limited supervision staying organized and remembering to attend to all customer needs in person, returning calls, etc.
- Strong Computer & Phone Skills (Internet based dealership software, MS Outlook)
- Professional appearance and work ethic
- Self-motivated, goal oriented, and ability to work within a fast paced environment
- Works with honesty and integrity while representing the factory and dealer during every transaction
Sound like the PERFECT job for you? Up for a challenge? Please submit your resume today for consideration.
Job Type: Full-time
Pay: $60,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
Education:
- High school or equivalent (Required)
Experience:
- Service Advisor: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person