Assists in the planning, maintenance, communications, and documentation of special projects within the department, and produces relevant project-based statistics.
Defines project scope, goals, and deliverables in collaboration with department leadership.
Learns and works with emerging technologies to incorporate best practices into the operations within the department.
Coordinates internal resources and third-party vendors to execute projects successfully and manage stakeholder relationships and expectations.
Develops project tracking mechanisms and ensures that all special projects are completed on-time and within scope.
Helps to maintain the City’s website, newsletter, and other communications.
Identifies problems in all phases of work on assigned projects; advises City supervisor on a timely basis; recommends and implements approved corrective action in order to adhere to schedule and project budget.
Troubleshoots technical issues with the department’s software of record, OneStopPGH.
Creates and maintains comprehensive project management reports.
Creates reports and maintains data using current enterprise-wide licensing, permitting, and inspection software for special projects and all other uses.
Works closely with vendor staff to ensure work tasks are completed on schedule and in keeping with the project scope of work.
Develops tools and templates that can be used to define project goals and objectives, track ongoing issues, and manage the project timeline and key milestone dates.
Creates and manages a detailed work plan for each assigned project to ensure all tasks, resource assignments, and key dates are tracked for the full project development lifecycle.
Utilizes other legacy data systems, including Microsoft Access and Excel, for statistical reporting to internal and external stakeholders.
Performs activities and functions of related personnel and other related tasks and duties as assigned or required.