Job Summary:
We are seeking a customer-oriented Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences.
Responsibilities:
- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out processes
- Provide information about hotel services, amenities, and local attractions
- Handle guest inquiries and resolve any issues promptly
- Operate phone systems and manage reservations
- Collaborate with other hotel staff to ensure guest satisfaction
- Maintain a clean and organized front desk area
Skills:
- Strong customer service skills
- Experience in a hotel or resort setting preferred, but not required
- Knowledge of front desk operations and guest relations
- Proficiency in hospitality management software
- Familiarity with phone systems and basic office equipment
- Excellent communication and interpersonal abilities
If you are passionate about delivering exceptional service in the hospitality industry, we invite you to apply for the Front Desk Agent position with our team.
Job Type: Full-time
Pay: From $12.00 per hour
Expected hours: No more than 40 per week
Benefits:
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Columbus, GA 31903 (Required)
Ability to Relocate:
- Columbus, GA 31903: Relocate before starting work (Required)
Work Location: In person