Peterson Cat has a need for a Product Support Quotation Specialist at our Hillsboro, OR location. This position provides coordination between parts, service and sales departments regarding machine repairs. Job functions include the following:
- Work with sales reps, parts department and service departments to help centralize quote writing and research to ensure proper compliance with Caterpillar pricing programs and most cost-effective repair options.
- Write and transmit quotes to customers and storing quotes in CRM Parts and Service Quoter to allow easy future retrieval if needed.
- Keep abreast of all major initiatives by Caterpillar including pricing programs, new products and services offered by allied companies.
- Maintain a high level of communication between service, parts, rental and sales departments and pass important customer information between departments as needed.
A candidate for the opening needs a High school diploma or GED; Service experience specifically as a technician or service writer and some experience in parts department and sales experience is preferred.
Job Type: Full-time
Pay: $31.00 - $35.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Prescription drug insurance
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Hillsboro, OR 97124 (Required)
Work Location: In person