Do you have a passion for laser cutting machines and a knack for troubleshooting complex machinery?
Tecoi USA, a technological leader in industrial CNC Plate Processing Machines and Material Handling Solutions, is searching for a talented Field Service Engineer to join our growing team. In this role, you will play a vital part in ensuring our customers receive exceptional service and support for their laser cutting machines.
At Tecoi, you can develop your career by working on a wide range of innovative products across many exciting technologies, including some innovative solutions, new to the American market.
Responsibilities:
· Install and commission of new cutting machines. Focus will be on laser machines but also in other technologies such as plasma, oxyfuel, drilling, milling and automated material handling solutions.
· Provide training to customers on the safe and efficient operation of their machines.
· Diagnose and troubleshoot machine malfunctions, ensuring prompt resolution of customer issues.
· Perform preventive maintenance to minimize downtime and maximize machine performance.
· Maintain detailed service records and communicate effectively with customers regarding service activities.
· Collaborate with internal teams, including sales and engineering, to provide exceptional customer service.
· The work environment may be individually focused or working with a team.
Qualifications:
· Minimum of 2 years of experience servicing and troubleshooting industrial Laser Cutting Machines. Plasma, Oxyfuel and Drilling experience preferred.
· Minimum requirement: High school diploma or GED (technical or vocational school preferred)
· Preferred: Associate degree focused in electrical, mechanical, mechatronics, or robotics.
· Proven understanding of laser cutting technology, principles, and applications.
· Strong mechanical aptitude and ability to diagnose and repair complex machinery.
· Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
· Eager to travel 100%, primarily within the United States. Occasional international travel may be required.
· Self-motivated and ability to work independently.
Tecoi USA offers a competitive salary and a comprehensive benefits package, including:
· Extensive training and opportunity to advance and further your career
· Health insurance
· Dental insurance
· Vision insurance
· Paid time off
· 401(k) retirement plan
· And more!
If you are a highly motivated and results-oriented individual with a passion for working with the latest cutting technology, we encourage you to apply!
Tecoi USA is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Pay: $27.00 - $33.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Experience:
- Programmable logic controllers: 1 year (Preferred)
- Mechanical knowledge: 2 years (Preferred)
Willingness to travel:
Work Location: On the road