Resident Advocate – Part Time
General Qualifications:
· One year experience in human service shelter environment.
· Experience in crisis intervention, supportive problem solving, advocacy and emotional support.
· Ability to primarily work overnight shifts of 12:00am to 12:00noon (Saturday) and/or 12:00am to 8:00am (Sunday)
- Possess basic knowledge of the criminal justice system.
· Ability to effectively communicate ideas orally and in writing.
· Computer proficiency including Microsoft Office including Outlook and Teams.
· Knowledge of community resources.
· Demonstrated ability to establish a professional relationship with clients and community representatives.
· Access to private automobile during shift to travel locally as needed - if use of own auto, valid driver’s license, and auto insurance
· Ability to schedule working hours to coincide with CASA’s work priorities.
Major Responsibilities:
1. Respond to agency hotline calls and provide emotional support, information, and referral to meet the needs of the caller. Provide advocacy and accompaniment to the hospital, police and other social service agencies as needed to resolve the immediate crisis.
2. Provide individual emotional support by phone or in person to victims of domestic violence.
3. Arrange for shelter for victims seeking this service, provide transportation to shelter and coordinate support services for clients while in shelter.
4. Plan and facilitate support groups, workshops and other programs and activities that assist clients in furthering their goals and achieving their service plans.
5. On initial contact with clients, complete an intake and assessment to assist the client in the development of a plan for service that will include services with CASA as well as appropriate referrals.
6. Provide advocacy and accompaniment for clients interacting with housing, welfare, employment agencies and other social service agencies as prescribed by service plans.
7. Provide advocacy for clients when interacting with family members, school officials, day care officials, employers, etc.
8. Record and maintain accurate case records. Complete all required case documentation daily. Assist with collection of data for all required agency and funding reports.
9. Perform general cleaning and organizing in shelter.
10. Ability to lift up to 25 pounds.
Additional Responsibilities:
1. Complete MCASA and MNADV required trainings.
2. Participate in relevant training, conferences, and seminars with the approval and/or direction of your supervisor.
3. Cooperate as a team member with other staff and volunteers to promote the best interest of CASA and its service to the community.
4. Uphold all CASA policies, procedures, and confidentiality.
5. Assume additional responsibilities as delegated by supervisor.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
Schedule:
- 12 hour shift
- 8 hour shift
- Every weekend
- Holidays
- On call
- Overnight shift
- Weekends as needed
Application Question(s):
- What experience do you have in providing Trauma Informed care?
- Do you have any experience working in a shelter or residential setting?
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License and access to a car during your shift (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person