Quincy Community Action Programs, Inc. is a not for profit community action agency. We are driven to excel by our mission statement: "Through partnerships, community engagement, and advocacy, we provide pathways to assist families and individuals in their efforts to realize economic opportunity and create meaningful connections to improve the quality of their lives". QCAP operates a variety of programs that help low and moderate income residents. Visit our website to learn more. For qualifying positions, we offer exceptional benefits including health and dental upon hire date with a strong employer contribution; generous time off programs and a healthy 403(b) employer contribution after your first year!
Provide support to WellSense Health Plan enrollees who have health related issues and are homeless, experiencing homelessness, or at-risk of homelessness via an ACO Flexible Services Program, with a concentration in the Brockton service area. The Housing Stability Case Manager will provide intake and assessment and on-going services to qualified clients. For clients facing eviction, the Housing Stability Case Manager will provide rental assistance application support, landlord mediation, and fair housing advocacy. For clients who need to obtain housing, the Housing Stability Case Manager will provide housing search assistance, including housing application assistance. Each eligible client will work with the Housing Search Stability Case Manager to develop their client service and stabilization plans, which will include referrals to other agency and community services as applicable.
Position Responsibilities (not all-inclusive):
- Serve as the Flexible Services Program primary point of contact, advocate, and community informational resource for participants.
- Provide regular case management and referral services for identified clients to reach the goal of housing stability.
- Clearly document client plans and outcomes and maintain QCAP and Funder electronic databases.
- Perform client intake/interview to fully assess client strengths, needs, and identify the range of available programs and services that will best meet the identified needs of the client.
- Build, strengthen and foster strategic connections with key organizations and institutions throughout the region with a focus on those that work with or house low-income families.
- Identify families that are at risk of homelessness and provide them with customized one-on-one support to stabilize their housing including the administration of financial assistance, landlord negotiation, mediation, fair housing counseling and ongoing coaching/case management.
- Assist clients in completing all appropriate applications for low-income and/or subsidized housing for which they might be eligible. Provide follow-up assistance with clients as needed.
- Refer and assist clients with applications for multiple program services as part of their case management.
- Work collaboratively with community partners to provide additional referral services.
Candidate Qualification:
- Bachelor’s degree in a social services, public health, or other related field preferred; or Associates degree plus 2 years of related housing work experience.
- Experience working with behavioral health clients preferred.
- Ability to obtain HUD certification within 90 days of hire.
- Local knowledge about and connections to community health care, social welfare and housing resources in the Brockton area is desirable.
- Advanced computer skills in Microsoft Office applications and demonstrated ability to learn and use customized databases.
- Accuracy and attention to detail is a must.
- Position requires good project management skills, organization, record keeping, initiative and follow-through.
- Demonstrated ability to conduct effective client interviewing, to develop client case management plans and to document plans and client outcomes.
Job Type: Contract
Pay: From $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
Education:
Experience:
- Microsoft Office: 2 years (Preferred)
- Behavioral Health: 1 year (Preferred)
- Housing Stability Counseling: 1 year (Required)
Language:
- another language (Preferred)
Work Location: In person