General Responsibilities
Operations/Customer Service position responsible for day to day quoting and routing of international household goods and personal effects shipments.
Specific Responsibilities
o Quoting international household goods transport rates to corporate accounts, private shippers and foreign agent partners
o Management of profit and loss of each shipment handled
o Contracting with and approving of all approved vendor services supplied on each shipment
o Documenting and reporting all non-compliance vendor issues to the Director of Operations
o Managing all data on each assigned shipment in the Traxx move management system
o Answering all account, agent, shipper and vendor requests for information on each assigned shipment
o Providing account and shipper with most current information on a timely basis
o Shopping services with each vendor and agent to maximize profitability
o Supplying all host country import requirements to the account and shipper
o Counseling account and shipper on strategies to maximize cost savings and efficiency
o Supplying all transportation/move related documentation to agents, vendors and brokers
o Assistance with completion and submission of all US Customs documentation for imports to the US
o Learning and following CTPAT (Customs Trade Partnership Against Terrorism) regulations
o Auditing and invoicing all shipments in accordance with quotes and/or contract agreements
*We are open to seeking candidates outside of Illinois if the candidate has international moving, transportation, or logistic experience.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Compensation package:
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- How many years of logistics/moving/transportation/international moving experience do you have(if any)>
Education:
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person