Application Instructions:
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.
Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.
Job Description Summary
Working under close supervision, the position is responsible for sorting and metering campus mail, both intra-campus and off-campus, along with delivery and collection of campus mail at University departments, both on and off-campus.
Job Description
Essential Functions:
Meters and processes University’s outgoing mail, including classifying, weighing, and determining rates.
Receives and sorts incoming and outgoing mail/packages for distribution, both intra-campus and off-campus, and assists with day-to-day operations of Mail Services.
Supplies parcel lockers with packages, as needed.
Delivers and collects mail from University departments both on and off campus.
Assist at the Mail Services lobby window as needed.
Operate Point of Sale and USPS machines as needed.
Performs other related duties as assigned.
Required Education, Knowledge, Skills and Abilities:
High School graduate with at least three year’s related experience, or an equivalent combination of education and experience.
Knowledge of USPS guidelines for mailing procedures.
Knowledge of customer service standards and practices and the ability to keep customers, management, and coworkers well informed.
Proficiency in computer skills, including MS Office, the internet, and other relevant software.
Solves problems associated with the collection and delivery of campus mail.
Ability to display professional attitude and appearance in approach to the job.
Ability to plan, organize, and prioritize work effectively.
Ability to demonstrate concise and effective communication skills both orally and in writing.
Ability to identify and analyze problems, presenting solutions using various resources and creative ideas.
Ability to utilize input from others and research acceptable solutions in conflict situations.
Ability to handle multiple tasks and responsibilities with enthusiasm.
Valid driver's license with a good driving record; must be insurable.
Preferred Education, Knowledge, Skills, Abilities:
Physical Requirements:
Medium work: exerting up to 50 pounds of force occasionally and up to 20 pounds frequently.
Driving, lifting, climbing, standing, walking, talking, and hearing. Subject to both environmental conditions; activities occur inside and outside. May be exposed to hazards and noise.
Additional Job Description
Note:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.
To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply.
Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.
Time Type Requirement
Full time
Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.