Company Location
New South Parking is the transportation service provider for the Louis Armstrong International Airport located in Kenner, Louisiana.
Our administrative offices are located directly across the street from the Louis Armstrong International Airport on the ground floor of the Long Term Parking Garage.
Scope of Position
The Valet Cashier is responsible for providing a positive first and last impression to customers when they arrive and leave.
Essential Functions
To perform the Valet Cashier position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily and with little supervision.
Essential Duties and Responsibilities
Customer Service
· Always wear a clean uniform with id badge visible
· Always smile and greet each customer
· Always speak clearly, saying “please” and “thank you”
· Report any suspicious activities to Security as soon as possible
· Always remain confident, alert and responsible
· Seek assistance when dealing with a customer dispute
· Answer the telephone in a courteous and efficient manner
· Responsible for coordinating the parking and retrieval of vehicles
· Maintaining security of keys in an orderly manner
· Provides claim check and instructs customers on how to reclaim vehicle
· Provides travel directions and information to customers
· Provides accurate and timely documentation and reports of departmental activities and status including claim checks, vehicle damage, statements and conditions
· Promotes the courteous treatment of customers and resolving customer service issues
· Be careful and accurate at all times
· Additional Responsibilities as required and assigned such as entering customer vehicle's ticket information into a computerized system
Starting Pay Rate
The starting rate for the Valet Cashier position is $15.55 hourly.
Work Environment
The work environment characteristics described here are representative of those that an individual encounters while performing the essential duties and responsibilities of the Valet Cashier position:
· The noise level in the work environment is usually moderate
· The position is located in a parking garage where the temperatures are diverse
Position Status and Availability
The individual selected for the Valet Cashier position must be available to work a full-time, flexible shift as scheduled including weekends and holidays.
The shift schedule and location may change according to business demands.
Certifications and Licenses
No certification or license is required for the Valet Cashier position.
Position Requirements
The requirements listed below are representative of the knowledge, skills and/or abilities required to perform the Valet Cashier position:
· Strong customer service skills
· Ability to push, pull and carry objects weighing up to 30 pounds
· Ability to comply with company’s policies and procedures
· Ability to speak clearly, write legibly, perform basic calculations and work well other employees
· Ability to work holidays
· Willingness to work outside in extreme weather conditions (cold, hot, rainy)
· Consistently arrive at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time
· Ability to effectively communicate in English (speak, read, write) with customers, co-workers and management to their understanding
Physical Demands
The physical demands described here are representative of those that must be me by an individual to successfully perform the essential functions of the
Valet Cashier position:
· Ability to stand and walk for long periods of time (up to 6 or 8 hours, less break)
· Ability to calculate rates offhand, without the help of a calculator or fee computer
· Ability to withstand extreme temperatures
· Ability to chalk tires
· Ability to lift and carry 25-30 pounds (signs)
· Ability to sprint short distances
· Ability to use hands and arms in repeated motions (making change, punching clock, flagging cars)
Education Requirements
The individual selected to the Valet Cashier position should possess:
· A high school diploma or a general equivalency diploma (GED)
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation package:
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Morning shift
- Overtime
Work Location: In person