Job Description
The Assistant General Manager at Burger King is the executive leader of the restaurant focused on profitability, guest, people, and operations. The AGM has overall responsibility for managing the daily operations of a single restaurant. The AGM operates under the direction of the Restaurant General Manager and directly manages a team of Shift Managers and Team Members (15-25 employees).
Responsibilities
Has accountability for the restaurant P&L and actively manages towards desired financial outcomes.
Review key P&L lines to increase profitability for the restaurant.
Drives sales through proactive guest service, people development & operations management.
Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility.
Manages the guest experience through operations and timely response to Guest issues.
Problem-solving guest feedback systems to determine root causes and develops action plans to address issues.
Identifies and interacts with the community to engage prospective guests and execute local marketing initiatives.
Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team.
On-boards new team members by training and guiding them through the certification process
Inspires the restaurant team by effectively managing individual and team recognition programs.
Provides coaching and feedback to Team Members and Shift Coordinators to increase the restaurant team’s capabilities and raise restaurant performance.
Manages restaurant labor using optimal Manager staffing and Team Member scheduling
Enforces compliance with government regulations, employment laws, and BKC policies.
Ensures that the restaurant upholds operational and brand standards. Performs duties of the Hourly Shift Coordinator when necessary.
Requirements
- Must be at least eighteen (18) years of age.
- High School Diploma or GED required; 2 years of college preferred.
- 1-2 years of previous restaurant management experience
- Strong understanding of P&L management & drivers of restaurant profitability
- Ability to prioritize own and others’ work and time to meet deadlines and objectives.
- Demonstrated leadership skills.
- Demonstrated understanding of guest service principles.
- Available to work evenings, weekends, and holidays
- Valid ServSafe Certification is required for the position.
Job Type: Full-time
Pay: $15.40 - $17.01 per hour
Expected hours: 45 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Restaurant management: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
- Serve Safe Managers certificate (Preferred)
Ability to Relocate:
- Flagler Beach, FL 32136: Relocate before starting work (Required)
Work Location: In person