current customers. Assist with warehouse tasks as needed.
Areas of responsibilities may include but are not limited to:
-
Attract potential customers by answering product and service questions.
-
Suggest additional products and services to potential and current customers.
-
Manage large amounts of inbound and outbound calls.
-
Anticipate customer needs, following up with previous customers to offer reorders or additional services.
-
Responsible for product knowledge to answer customer questions.
-
Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
-
Develop leads, referrals, and accounts by checking customer’s buying history, suggesting related and new items, and explaining technical features.
-
Closing sales and achieving sales targets.
-
Create and maintain a database of current and potential customers.
-
Assist with administrative tasks and warehouse work as needed.
-
Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed.
-
Participate in monthly and/or annual physical inventories.
-
Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory.
-
Stock, organize, and maintain showroom to maximize sales and maintain inventory.
-
Maintain proper project details, documentation, and orders for specific large projects.
Education, Skills, Experience, and Knowledge
-
High school diploma/GED or equivalent work experience
-
Customer service oriented with strong telephone, computer, and multi-tasking skills
-
General knowledge of warehouse operations
-
Must be able to operate a forklift and/or pallet jack
-
Basic math and computer skills
-
Ability to write legibly and communicate clearly with professionalism and courtesy
-
Experience with inventory/inside sales and/or demonstrated success working with customers
Work Environment
Office and warehouse/fabrication environment
Physical demands may include but are not limited to:
-
High level of sitting, walking, standing, and/or climbing
-
Stooping, bending, kneeling, and reaching
-
Work outside/inside around machinery with moving parts and vehicles
-
Exposure to all seasons of weather, as well as slippery and uneven surfaces
-
Must be able to lift a minimum of 30lbs
Travel
None
Exemption Status
Non-exempt