Position AM Front Desk Associate
Department School Operations
Reports To Director of Operations
Supervises None
Work Week Schedule Mon - Fri | 6:30am - 12:30pm
Number of Months Per Year 12
Compensation/Benefits Hourly Part-Time, Position, $18/hr
Location: 4665 Macland Rd. Bldg. 300, Powder Springs, GA 30127
About Miles Ahead Charter School
Miles Ahead Charter (MACS) is a tuition-free, K-8 school with a mission to grow whole, healthy, happy people for the 21st century. MACS is focused on scholar growth and academic achievement through a whole child approach to education. Our vision is to provide all scholars with the social and academic successes necessary to help them realize their potential for local impact and global change.
Position Overview
The AM Front Desk Associate serves as a key crew member on the MACS’ Operations Team, acting as the first point of contact for all school & community stakeholders; parents, staff, scholars, board members, volunteers, contractors, various vendors and campus partners, etc. The AM Front Desk Associate should be welcoming, personable, helpful and a leading example of the school’s High-5-Habits: kindness, compassion, determination, integrity, &
wonder. The AM Front Desk Associate is committed to representing the school in a professional and friendly manner at all times. In addition, it is essential that the person for this role is organized, able to multi-task, work flexibly and have a ‘can do’ approach to work, as no two days are the same.
General Duties & Responsibilities
Welcome Center
● To be the first point of contact for visitors to the school, extending a warm welcome to callers – including parents, visitors, contractors and delivery staff. ● To effectively route telephone calls, transferring callers to relevant staff and taking and passing on messages as required.
● To follow safeguarding procedures by issuing passes and lanyards to visitors, ensuring that visitors are signed into the school and adhering to MACS’ security measures.
● Staying ahead & in the know of all school business to ensure adequate, accurate, & timely communications with parents/families regarding all aspects of school life.
● To ensure that various common areas of the welcome area remain tidy and that literature and forms are updated and replenished as necessary. ● To receive and sign for all packages and deliveries ▪
● To record and post all outgoing mail
Check-In & Check-Out
● Use our school-wide database information & security systems to check scholars & other stakeholders in/out
● Maintain accurate digital and paper records of check-in & check-out history of scholars and stakeholders
● Maintain accurate digital & paper records of staff time-sheets ● Provide 1st day calling of absent scholars
Administrative Duties
● Use our school-wide database information & security systems to check scholars & other stakeholders in/out
● Maintaining and updating school information, records and databases. ● Assist with the delivery of stationery, materials and resources to classes and ensure that stock levels are maintained.
● Performs general secretarial and clerical functions (e.g. scheduling, copying, faxing, data entry, filing, phone management, etc.) for the purpose of supporting office operations
● Provides assistance with special projects/events as needed
● Carries out additional duties as assigned by the Director of Operations & School Leadership Team
Compliance & Risk Management
● Be aware of and comply with all school policies and procedures particularly relating to child protection, equal opportunities, health and safety and security, confidentiality and data protection; reporting all concerns to an appropriate person
● Carry out all duties with regard to the school’s policies and codes of conduct ● Participate in training and other learning activities as required and to participate in appraisal and professional development
● Set high expectations of conduct, whilst acting as a key crew member for Miles Ahead Charter school
Education, Training, Experience Minimum Qualifications
● High School Diploma Required
● Minimum 2 years of experience working in a facility maintenance environment ● Experience with developing and maintaining productive working relationships with internal and external stakeholders
● Able to develop, maintain and adhere to action items, responsibilities, goals, and initiatives; self-imposed or assigned
● Self-motivated, energetic, with inherit ability to learn, and improve efficiencies through collaboration
● Excellent verbal and written communication skills
● Any equivalent combination of training and experience that provides the required knowledge, skills and abilities
Preferred Qualifications
● Ability to communicate in Spanish and English
● Ability to use office software and office equipment, including Microsoft Word, Excel, Google, school-related software, copies, and fax machines
● Experience with handling constant interruptions, inflexible deadlines, and changes to normal routines
Statement of Non-Discrimination
Miles Ahead Charter School is committed to a policy of equal treatment for all individuals applying to the school. Miles Ahead Charter School does not discriminate based on race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Expected hours: 30 per week
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Powder Springs, GA 30127 (Required)
Work Location: In person