Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50+ labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity for a Regional Sales Director servicing the Western Region.
The ideal candidate should reside in AZ, CO, NV, or UT.
The regular days for this position are Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
- Account growth
- Through a strategic and consultative sales approach, the Regional Sales Director will lead and direct assigned sales team members in successfully meeting or exceeded targets.
- Account management
- Interface within sales team and laboratory leadership, gather information on each customer’s business processes; establish critical success factors, discover specific product and service needs and propose value-added business solutions
- Identify new opportunities to expand relationships
- Ensure NDX maintains a competitive product offering
- Develop an understanding of the needs of the market as it evolves and communicate with leadership to develop innovative solutions
- Cross functional collaboration internally within Operations and Marketing
- Manage and lead the assigned sales team
- Create and maintain accurate account plans to ensure alignment across the organization and drive growth within our customer base
- Develop tools to measure success
- Manage the sales administration function
- Assist in performance reporting, streamline processes and systems wherever possible, and advise senior management on maximizing business relationships.
- Develop a deep understanding of the VOC and identify key opportunities/leverage points for improving the customer experience and building customer loyalty.
- Prioritize key customer requirements and develop key metrics that will adequately quantify performance on each key dimension.
- Define key points of customer interaction (customer critical processes) and moments of truth. Systematically improve key processes that are critical to success at key interaction points.
- Document all team member activities and protocols to achieve their personal and organizational goals and objective
- Review customer calls, objectives and results with sales, communications and operational leadership team on a scheduled basis.
- New accounts
- New to Business Unit
- Top accounts
- Client-at-Risk accounts
- Lost accounts
- Other duties as assigned.
Skills and Abilities Required:
- Sales Management/Healthcare/Dental experience
- Proven experience securing new business while also retaining customers.
- Ability to learn and thoroughly understand all products related to the Laboratory.
- Ability and willingness to make decisions receive feedback and take calculated risks.
- Consistently displays a positive attitude
- Excellent training, presentation, communication skills (both oral and written). Ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization.
- Ability to handle many duties at a time in a fast-paced, time-sensitive environment.
- Excellent listening skills to assess concerns and needs of the customer.
- Excellent verbal and written skills to communicate effectively with a wide array of both external and internal customers.
- Proficient computer skills including typing and familiarity with Microsoft Office products
- Welcomes and embraces accountability.
Minimum Education and Experience Required:
- Bachelor’s degree or equivalent document experience
- Demonstrated leadership skills, obtained through experience or recognized through observation.
Required
-
High School or Equivalent or better
Preferred