**Job Overview:**
National Integrated Healthcare Group (NIHC Group) is seeking an Onboarding Specialist to join our growing team. As an Onboarding Specialist, you will assist our credentialing team members and our clients with the new provider onboarding process. Onboarding new providers quickly, efficiently, and accurately is paramount to our success in providing high-quality service to our clients. The Onboarding Specialist will work directly with new providers to ensure that all required information has been received and documented as well as answer or clarify any questions they may have about the onboarding process.
**Responsibilities:**
- Work with NIHC sales personnel to transition new clients from sales to onboarding
- Assist providers with the completion of the new provider application by addressing or clarifying any questions they may have
- Import and audit new provider applications and documents to ensure the accuracy of information provided
- Verify that NIHC has all necessary information to begin the credentialing process
- Manage new provider records in software system to ensure provider information is setup and stored correctly
- Interface with clients/providers to obtain any additional information/documentation required for the onboarding process
- Manage transition process from onboarding to credentialing specialist/manager
- Assist with and manage NIHC background check program and team members
- Assist in answering phones for existing client calls
**Skills:**
- Excellent communication skills, both written and verbal
- Attention to detail and critical thinking
- Highly-organized with ability to manage large amounts of information
- Entrepreneurial spirit and desire to help grow the organization
- Ability to multi-task and prioritize
- Self-motivated with initiative; willingness to learn and adopt new strategies
- Proficient computer skills (Microsoft Office, Excel)
- Some medical/healthcare industry experience
If you are a dynamic individual with a passion for driving success and contributing to a growing organization like NIHC Group, we invite you to apply for the Onboarding Specialist position. Join us in our mission to provide exceptional services to healthcare providers across the nation while being part of a supportive team-oriented culture that values your contributions.
Headquartered in Dallas, Texas, National Integrated Healthcare Group (“NIHC Group”) is a nation-wide provider of medical credentialing, payor enrollment, and billing services to providers and medical groups of all sizes. With over twenty years of experience, NIHC Group is a team of trusted experts, providing high-quality services to our clients in over forty states and multiple different practice disciplines.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
- Monday to Friday
- No weekends
Work setting:
Experience:
- Customer service: 1 year (Preferred)
- Microsoft Office: 1 year (Required)
- Healthcare: 1 year (Preferred)
Location:
- Dallas, TX 75205 (Preferred)
Ability to Relocate:
- Dallas, TX 75205: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Dallas, TX 75205