LEGAL ADMINISTRATIVE ASSISTANT
Welcome to Hargrove Firm Services, a leading national law firm support company dedicated to collaborating with Hargrove Firm, a highly esteemed local estate and tax planning firm based in Louisville, Kentucky. Together, we strive to make a difference in the lives of our clients by offering top-notch, efficient support to our team of exceptional lawyers. With a primary focus on high-net-worth estate plans and probate; we are committed to delivering excellence in every aspect of our work.
WHAT YOU’LL DO
- Maintain database of clients, financial advisors, and legal team; monitor progress; log activity; provide updates; enter/update data, etc.
- Communicate with financial advisors and clients to ensure they properly engage and complete required tasks.
- Act as a liaison between the business development and legal services teams.
- Monitor and respond to inquiries through the online support function (chat, email, and video meetings).
- Provide technical guidance to users on NetLaw system, video conferences tools, and other technology.
- Assist paralegal team with client support needs such as preparing final documents, client follow-up communications, scheduling meetings. etc.
- Complete other tasks as assigned by management.
Skills and Requirements
- 1-2 years of customer service, customer success, or client coordination experience preferred
- 1+ years of experience in the legal field preferred
- Proficiency in Microsoft Word, Excel, Outlook, and Zoom
- High level of organization, time management, and attention to detail
- Must have reliable internet and dedicated home office or workspace
- Must be able to commit to a full-time working schedule; reliability is crucial in this role
- Excellent verbal and written communication skills
- Commitment to customer service and confidentiality
- Basic proficiency in learning and navigating new technology systems
BENEFITS
- 401(k) with competitive matching (after one year)
- Health insurance
- Paid time off
- Company holidays
- Growth opportunities
Job Type: Full-time
Pay: $12.00 - $18.00 per hour
Benefits:
Schedule:
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Legal administrative: 1 year (Preferred)
Work Location: Remote