LODC Group is looking for an experienced Customer Service and Order Entry Specialist at our corporate headquarters in Denton, TX. The ideal candidate will have high-volume order entry experience, an affinity for accuracy, and strong attention to detail. This position is ideal for a resourceful self-starter with experience using ERP systems (Sage/Oracle/SAP) and uploading specs/data to a variety of customer portals. Commitment to professional and courteous customer service at every level is also a must.
Job Duties:
- Order Entry including processing incoming/outgoing orders
- Verify and review orders for accuracy and pricing
- Field calls regarding order status
- Answer customer service calls
- Contribute to team by accomplishing assigned tasks in timely manner
- Perform other administrative or clerical duties as assigned
Job Qualifications:
- 2+ years’ experience receiving and processing purchase orders and change orders into ERP system.
- Keyboard 55+ WPM (consistent data entry)
- Desire to provide outstanding customer service to all customers.
- Proficiency in data entry and MS Office products including Excel, Word and Outlook
- Ability to multi-task and prioritize in a dynamic work environment
- History of good attendance
Our order entry/customer service team enjoys a relaxed environment at our corporate facility with a work schedule that provides for greater work/life balance. Lily of the Desert is proud to be an Equal Opportunity Employer offering competitive wages and benefits. We encourage all qualified candidates to submit a resume for this exciting opportunity.
Job Type: Full-time
Pay: $37,500.00 - $41,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- order entry: 2 years (Required)
- customer service: 1 year (Required)
Language:
Work Location: In person