Intake Specialist
We are hiring an Intake Specialist for a personal injury law firm. The intake specialist will screen and sign potential clients; open new files; send documents for e-signatures; track leads through Lead Docket; obtain information on the claim; set up new cases in Casepeer; and maintain communications with the team and the clients. We are looking for bilingual candidates with great people skills and ability to evaluate potential cases.
- Extremely organized and highly motivated to succeed.
- Ability to empathize with potential new clients who just experienced a traumatic event.
- Communicate with potential clients to address their questions and concerns and determine if our firm is the right fit.
- Ability to manage a high volume of daily leads.
- Communicate with team members, which includes attorneys and assistants, to ensure all case concerns are addressed.
- Ability to communicate with police departments to obtain necessary records.
- Strong computer skills.
- Strong communication skills.
- Strong organizational skills.
- Monthly Bonuses based on performance.
Minimum Qualifications
- One year of personal injury intake experience.
- Spanish
Job Type: Full-time
Pay: $19.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Personal injury law: 1 year (Required)
Ability to Relocate:
- Houston, TX 77098: Relocate before starting work (Required)
Work Location: In person