Hosts - Full & Part Time Opportunities
Our Teammates Enjoy:
✦Great Pay
✦Overtime eligibility for full-time work over 40 hours/week
✦Paid Sick Leave benefits avaliable in applicable states
✦Benefits package with health, dental and life - View our full benefits page at maggianosjobs.com/benefits.html
✦FREE Education assistance
✦Scratch kitchen
✦Authentic family recipes
✦Lots of other perks and discounts
Job summary:
Responsible for initial greeting and seating of guests, answering phones, taking messages and reservations, maintaining an accurate wait when necessary and bidding goodbye to all guests.
Essential functions:
Must be willing and able to:
- Determine proper amount of reservations to be accepted for each shift according to standing operating procedure
- Take all reservation calls and record necessary information
- Confirm applicable reservations according to standing operating procedure
- Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests
- Maintain an accurate head count of guests seated in each station
- Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call
- Check washrooms and coordinate with bus staff cleaning requirements
- Ensure that host desk and waiting area are kept clean and organized throughout the shift
- Sell and accurately account for gift certificate sales
- Move tables as needed for larger or smaller parties
- Relate to guests pleasantly and with good humor
- Communicate effectively with guests
Must be willing and able to meet individual restaurant requirements in the following when that restaurant is on a wait:
- Accurately quote wait time within 5 minutes
- Efficiently assign tables appropriate for parties being seated
- Accurately fill out and maintain host/hostess control sheet
- Anticipate needs of scheduled special parties
- Communicate seating needs to service, bus and other host staff
- Cordially inform the guest about where to wait and how wait system works